Project Experience

Uganda

Knowledge Management Tool for a regional development bank (2016)

Together with Threshold Software Solutions, LFS developed and implemented a knowledge management tool, which is fully customized to the needs of the customer, reflecting all the banks’ SME lending workflows, assessment details, decision-making processes and monitoring processes.

The tool entails the full workflow and decision management process for SME loans and is combined with best practice Risk Management capacities. The tool also includes modules for CRM (Customer Relationship Management), Collateral/Covenant Management, ESMS tracking, Risk Management Analytics and Risk Advisory.

Advisory Services for the Establishment of a Microfinance Competence Centre (2002)

LFS was commissioned by GTZ to advise the Uganda Institute of Bankers (UIB) in setting up a Microfinance Competence Centre (MCC).

LFS elaborated a business plan, including a market study for the MCC. Furthermore, LFS developped the basic structure of the training programme to be established. LFS advised the establishment of the MCC as a profict sencre of UIB. Regarding services, MCC would offer training and business advisory services to MFIs in Uganda. Also, it would provide information to MFIs on best practices and other issues.